Privacy Policy

Sthuthi Travels Sri Lanka (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website sthuthitravelssrilanka.com, contact us, or use our travel services.

1. Information We Collect

We may collect the following types of personal information:

a) Personal Information

  • Full name

  • Email address

  • Phone number

  • Country of residence

  • Passport details (only when required for bookings)

b) Travel Information

  • Travel dates

  • Tour preferences

  • Accommodation requirements

  • Special requests

  • Group or family details

c) Payment Information

  • Billing details

  • Partial payment information provided at checkout
    (We do NOT store full credit or debit card numbers. All payments are processed securely through trusted payment partners.)

d) Technical & Usage Data

  • IP address

  • Browser type

  • Device type

  • Cookies and website analytics

  • Pages visited and session details

2. How We Use Your Information

We use your information to:

  • Process and confirm tour bookings

  • Communicate with you regarding itinerary and travel arrangements

  • Coordinate with hotels, drivers, guides, and travel partners

  • Improve our services and customer experience

  • Send updates, promotions, and offers (only if you choose to subscribe)

  • Comply with legal, tax, and regulatory requirements

3. Sharing & Disclosure of Information

We value your privacy and do not sell your personal data.We only share your information with:

a) Trusted Travel Partners

  • Hotels and accommodations

  • Transport providers and guides

  • Tour operators

  • Ticketing or activity providers

b) Legal Authorities

If required by law (e.g., immigration office, police, or government request).

c) Technology Providers

  • Website hosting (server)

  • Cloud services

  • Payment processors

  • Security and analytics partners

We ensure that all third parties follow strict data protection rules.

4. Data Retention & Security

We retain your personal data only as long as necessary for:

  • Delivering travel services

  • Meeting legal obligations

  • Handling disputes or support requests

We use:

  • SSL encryption

  • Secure servers

  • Access control procedures

  • Regular system monitoring

to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights

Depending on your country, you may have the right to:

  • Request access to your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent from marketing emails

  • File a complaint with your data protection authority

To make a request, email us at [email protected]

6. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance

  • Analyze visitor behavior

  • Personalize browsing experience

  • Support marketing and advertising

You may disable cookies through your browser settings, but some website features may not work correctly.

7. International Data Transfers

As a Sri Lankan inbound tour operator, we may transfer your personal information to travel partners or service providers outside your home country. We ensure all partners process data securely and responsibly.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time due to:

  • Legal changes

  • Service updates

  • Website improvements

The updated version will always be posted on this page with a new “Effective Date.”

9. Contact Us

If you have any questions about our Privacy Policy or how your data is handled, please contact us:

Sthuthi Travels Sri Lanka

📍 No 43/1A, Aluthgama, Doragamuwa, Kandy, Sri Lanka
📧 [email protected]
📞 +94 76 708 5638
🌐 https://sthuthitravelssrilanka.com